Advances in Artificial Intelligence (AI), Cloud Migration, and Shadow Information Technology (IT) has affected the performance of traditional IT managers and has changed the dynamics for them.
Learning about new technological advances, using AI Big Data Analytics, and Cloud Computing Solutions, enhanced use of Cyber-Security to protect data can help the IT managers to regain their competitive edge within an organization
Rapid advancement in technology has posed a greater threat to the IT manager and IT departments. It concerns mainly those professionals who are not upgrading themselves with the recent technological changes and research presented in the field of IT. The IT managers who don’t upgrade themselves will eventually vanish from the industry. The role of IT managers has changed from being solely the decision-makers to advisors and managers of IT in the organization; commonly known as “Shadow IT.” Another potential threat for the IT managers is the self-configuring, self-managing and auto-recovery ability in the modern system infrastructure; which has lowered the needs of traditional practices performed by the IT managers. These information technology advancements have changed the roles and responsibilities of not only IT managers but the entire IT department.
Advice for IT managers are the following:
Adaptability with Artificial Intelligence (AI)
With the advancement in technology, AI is progressively developing; Business organizations demand an AI-based solution that is effective and efficient. Some organizations have already incorporated AI in their system infrastructure. IT managers can only survive by realizing the importance of AI and how to use AI in business processes. IT managers are required to develop an effective AI strategy and implement plans which include training of technical and non-technical staff in the teams. This shall make them ready to develop and use AI-based solutions while performing their responsibilities. Equipping the non-technical staff across the hierarchy and training them to use these evolving solutions is highly challenging for the IT managers.
Align Information Technology (IT) and Business Objectives
IT systems are used in organizations for the betterment of business operations. It is necessary to align the strategic organizational goals with the changing technological perspectives. For this factor, IT managers have to understand the strategic business objectives and adapt changing technology along with it. If not, then IT solutions will only be a project and it will not provide any benefit to the organization’s development.
Base Role of Information Technology (IT) Manager
One of the main roles of an IT manager is the management of vendor relationships. With the recent trend of IT project outsourcing and freelancing, the dynamics of IT implementation has changed but the main crust of the IT manager’s role in vendor management is still the same.
Willingness to Take Risks
IT managers are demanded to provide innovative solutions, which requires them to take risks. They should consider a sound balance of stability, innovation and blend of new technologies when providing a solution for the organization.
It is evident that there are areas and aspects of technology where IT managers need to keep themselves updated. The main focus of organizations is to incorporate those IT solutions that help in improving their business operations. It is important for an IT manager to have a balance between innovation and IT solutions. If the IT manager fails to do so then it will be damaging for the organization.
Acquire Soft Skills
The major advantage of AI, Cloud Computing and awareness of technological advancement in the non-technical staff is, it has lowered the unnecessary load from the IT managers but has made their roles more complex simultaneously. It also has increased the need for acquiring soft skills for the IT manager to can easily communicate with the non-technical members.
Learning Never Ends
It is disastrous for IT managers when they consider having complete knowledge in their domain and can stop learning more technical skills. Technology is advancing exponentially and organizations demand the IT managers to use recent technologies to improve their operations. It can only be done if they are learning continuously and keep up with the recent technological advancements which are a solution for their survival in the industry.
Data Analytical Skills
IT paradigm has shifted towards data consolidation and considers data mining as an asset for the IT systems. The data is organized using machine learning and big data analytics that is useful for organizations in a numerous manner. It is essential for IT managers to develop data analytics and intelligence skills to remain alive in the IT industry. It has evolved the role of IT managers and CIOs from system administration to IoT and AI integration into system infrastructure to provide business intelligence to upper management.
Enhanced Security Measures
An increase in the number of cyber-attacks has forced the IT managers to consider the need for data security and protection incorporation in the system infrastructure. It has become unavoidable for the IT managers to ignore security aspects with system automation. The technical staff needs to work with the management to create balance in operations and enhance security protecting organizations’ assets.
Take Advantage of New Technologies
IT managers must adapt to trends of new technology advancement to turn the table in their benefits. IT managers are required to be aware of the advancements in the new technologies and must adequately understand how these advancements can be used for improving business operations.